PRIVACY POLICY

Last Updated: January 1, 2026

Mid-Carolina Crepe Myrtle & Shade Tree, LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and any related subdomains (collectively, the “Service”). By accessing or using the Service, you acknowledge that you have read and understand this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please do not use the Service.

Definitions

For purposes of this Privacy Policy:

• Cookie: A small file stored on your device by your web browser to help websites function and provide analytics and preferences.
• Company: Mid-Carolina Crepe Myrtle & Shade Tree, LLC, 7125 Cabin Creek Rd. Hopkins, SC 29061.
• Country: United States.
• Customer: A company, organization, or person that uses the Service to manage relationships with their own consumers or service users.
• Device: Any internet-connected device, such as a phone, tablet, or computer.
• IP Address: A number assigned to your device that can sometimes be used to estimate a general location.
• Personnel: Individuals employed by or contracted by the Company to provide services.
• Personal Data: Information that can identify an individual, directly or indirectly, alone or in combination with other information.
• Service: The website and related services operated by the Company.
• Third-Party Service: Partners, vendors, or platforms that provide content, marketing, analytics, or other services.
• Website: https://carolinacrepemyrtle.com
• You: Any person who visits or uses the Service.

Information We Collect

We may collect information you voluntarily provide when you:

• Visit the website
• Fill out a form
• Subscribe to emails or newsletters
• Request information or a quote
• Contact us

Information may include:

• Name or username
• Phone number
• Email address
• Mailing address

We may also collect certain information automatically, such as IP address, browser type, pages visited, and referring URLs, often through cookies and similar technologies.

Information We Receive from Third Parties

End user information from third parties
We may collect information made publicly available on social media platforms if you choose to share it with us or interact with us there. You can control what information is public through your social media privacy settings.

Customer information from third parties
We may receive information from third parties when you contact us, such as security or fraud-detection services. We may also collect information that is publicly available online, including on social media.

How We Use Your Information

We may use your information to:

• Provide, operate, and maintain the Service
• Personalize your experience
• Improve our website, services, and customer experience
• Respond to inquiries and customer service requests
• Process transactions, if applicable
• Administer promotions, surveys, or site features
• Send periodic emails and updates

Email Communications

By submitting your email address, you agree that we may contact you by email. You may unsubscribe at any time by using the unsubscribe link included in our emails.

We do not send unsolicited commercial emails.

If you provide the same email address through multiple channels, we may use it for the purposes described in this Privacy Policy.

We may also use your email address for customer audience targeting on advertising platforms, such as Facebook, to show relevant ads to people who have opted in to receive communications.

Sharing Information with Third Parties

We may share personal and non-personal information in the following circumstances:

Service providers
We may share information with trusted third-party vendors that perform services on our behalf, including website hosting, database management, email delivery, marketing tools, customer support, and payment processing. These providers may access information only as necessary to perform services and are expected to safeguard it.

Analytics and advertising
We may share usage data, including IP addresses, with analytics partners and advertising networks to understand website performance and improve marketing efforts.

Legal and safety requirements
We may disclose information when required to comply with legal obligations, respond to lawful requests, protect our rights or the safety of others, or prevent illegal or unethical activity.

Business transfers
If the Company is involved in a merger, acquisition, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to continued protection consistent with this Privacy Policy.

Where Information Is Collected

We collect information when you submit it through our website, contact us directly, or interact with us through third-party services as described in this Privacy Policy.

How Long We Keep Your Information

We retain your information only for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, or as required by law.

When information is no longer needed, we delete it or de-identify it so it can no longer be associated with you.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your information.

Sensitive payment information, if applicable, is transmitted using Secure Socket Layer (SSL) technology and processed through secure payment providers. We do not store full payment card details on our servers.

No method of transmission or storage is completely secure. While we take reasonable precautions, we cannot guarantee absolute security.

International Transfers

We are based in the United States. Information may be processed or stored in the United States or other countries through third-party providers. By using the Service, you consent to the transfer, processing, and storage of your information in jurisdictions that may have different data protection laws.

Your Rights to Update, Correct, or Delete Information

Your rights depend on your relationship with the Company.

You may contact us to update or correct your personal information, change communication preferences, or request deletion of personal information, subject to legal and operational requirements.

We may take reasonable steps to verify your identity before making changes. Due to backups and system integrity, complete deletion from all systems may not be immediately possible.

Personnel Information

If you are an employee or job applicant, we may collect information you voluntarily provide for Human Resources purposes, such as administering benefits or evaluating applicants.

Affiliates

We may share information with corporate affiliates that are under common control with the Company. Any shared information will be treated in accordance with this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of the United States, without regard to conflict of laws principles. You consent to the exclusive jurisdiction of courts located in the United States for disputes arising from this Privacy Policy, except where applicable law provides otherwise.

Links to Other Websites

Our Service may contain links to third-party websites. This Privacy Policy does not apply to those websites. We are not responsible for their content or privacy practices.

Cookies and Similar Technologies

We use cookies and similar technologies to improve website performance, remember preferences, and provide analytics.

You can control cookies through your browser settings. Disabling cookies may affect certain website functionality. We do not knowingly store personally identifiable information within cookies.

Remarketing and Advertising

We may use remarketing or retargeting services to display ads to users who have previously visited our website. These ads may appear on third-party platforms.

Children’s Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that such information has been collected, we will take steps to remove it.

Third-Party Services

We may display or link to third-party services or content. We are not responsible for third-party services, including their accuracy, legality, or privacy practices. Use of third-party services is at your own risk and subject to their terms.

Facebook Pixel

We may use Facebook Pixel to measure advertising effectiveness and understand user behavior on our website. Information collected through Facebook Pixel is handled according to Facebook’s Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Service indicates acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: john@carolinacrepemyrtle.com
• Phone: 803-776-7671
• Address: 7125 Cabin Creek Rd. Hopkins, SC 29061